FAQ
Getting Started
How do I start using InTimid?
1. Sign up or log in to your profile.
2. Talk with kAI. He works through your values, your history, and what you actually want.
3. Receive your AI-curated matches.
4. Start chatting, voice calling, or video chatting within the app.
Is InTimid free?
There is no free plan. Your first match is free so you can try it before you pay. After that, choose a subscription or pay per match.
When is InTimid launching?
We are in private beta right now, with the public launch following shortly. Join the waitlist for early access.
Matchmaking & Profiles
Do I have to answer every question?
Nope! You can skip questions you’re uncomfortable with. But remember, unanswered questions mean we can’t consider that information when finding your matches. For example, instead of skipping, you could say, “I prefer a match who isn’t very religious.”
How many matches can I have at once?
You can have up to 3 matches at a time for standard members. If you want an additional match, you must first unmatch one of your current connections. Our Unlimited plan, there is no cap at all, and your free first match fills one of your slots either way. Please see Pricing Page for details.
Why don’t you allow profile pictures?
We use avatars instead of photos to focus on compatibility instead of appearances. This removes the stress of picking the “perfect” picture and helps foster deeper connections.
Can I send pictures and chat with my matches?
Yes! Tap the paperclip icon in the chat to share pictures. You can also message, voice chat or video call your matches within the app, removing the need to share personal contact details.
How do I change my avatar?
Select 'Select Avatar' in the side menu. You get 3 new avatars per session, so the more sessions you complete, the more you have to choose from. Later avatars draw on what kAI has learned about you, mostly in the setting and details rather than your face.
I know InTimid is LGBTQA+ friendly, but does
InTimid include open relationships?
We’re open (pun intended) to all relationship styles, but for now, we do not have the option to match singles who want open relationships. This feature is in the works for the future– so stay connected on our socials and email list for when this goes live!
What steps are taken to ensure fair and unbiased AI matchmaking?
We are committed to fairness and transparency in our AI. We regularly audit our algorithms to check for biases and ensure they don't discriminate based on race, gender, orientation, or any other protected characteristic.
Moderation & Community Guidelines
How does InTimid prevent fake profiles and bad behavior?
Every user completes mandatory identity verification before they can be matched, and this is live now, including during beta. Only mutual matches can message you, so there is no spam or unsolicited contact.
What happens if someone is inappropriate?
If someone breaks our guidelines, you can:
1. Unmatch them: This removes them from your dashboard and helps refine your future matches.
2. Report them: If they engage in harassment or other violations, our team will review their account and take appropriate action.
Privacy & Security
How does InTimid protect my privacy?
Your intake conversations build your own compatibility profile and find your matches. They are not used to train a public AI model and are not shared with other users. All your information is encrypted, with regular security checks to prevent unauthorized access.
What data does InTimid collect, and how is it used?
We collect basic preferences and app activity to improve your matchmaking experience. We never collect sensitive data (e.g., financial details) and never sell your information. Any data we share for service improvements is fully anonymized.
How is my data stored and protected?
Your data is securely stored using industry-standard encryption methods. We employ strict access controls, firewalls, and regular security audits to safeguard your information from unauthorized access and breaches.
Do you share my data with third parties?
We never sell your data to third parties. We may share some anonymized, non-personal data with trusted partners for research or analysis to improve our services. We always prioritize your privacy and ensure any data sharing adheres to strict privacy regulations.
Can I delete my data?
Go to the 'side menu' to delete your account and all its data whenever you want.
